Issue 202 2021-09-08 Author : GMA MACHINERY ENTERPRISE CO., LTD. Suscríbete

GMA Successfully Overcome 2021 Challenges, and Ready to Continue Giving High Quality Service to the World

►GMA provides various of extrusion die to meet customers requirement.

This year was full of challenges for most businesses, Molds and Dies Industry was not the exception. For GMA 2021 has been a good year thanks to the quality of their products, and also their international recognition.

This year was though for Taiwanese companies due the outbreak of COVID-19, but for GMA was an opportunity to continue growing on different markets, such as China which is one of its main markets, also it is important to mention that GMA has established at the vanguard in different regions, such India, but also High-End markets such as Japan and Europe, where are well known for high standard requirements for product import, this is a sign that shows that international buyers are aiming to reduce cost when searching for Asian suppliers, choosing GMA has been the right decision for most of them, having as a core value the trust that customers put on them.

►GMA builds high trust with customers, especial from Europe and Japan, based on high and stable quality die.

If we analyze the performance of different markets for GMA during 2021, we can mention that China has been a stable performer in terms of sales, also currently the development of Japan, European and Indian market. If we come to the future, GMA is aiming to develop the Vietnamese market in the coming years, thanks to the constant growth of the basic industries.

When it comes to talk about how GMA is reaching customers, they mention that Online and On-Site exhibitions coexist, and both have different advantages. They also mention that for the near future the direction they are going to follow is strength on digital B2B platforms. Since COVID-19 outbreak is very difficult for customers to visit their factory, therefore they found different options to make customers closer, such as the new 720° factory panoramic view in their website , in this way new customers can see how the factory looks.

►GMA is actively optimizing after-sales service, building local service team.

Currently, GMA is actively optimizing after-sales service. At present, local agents are used to find local engineers to solve any problems customers might have, for example their Japanese agent is currently trying to find a local team to operate after sales service. If we talk about the European customers, they are more into online communication with engineers. As we can see there are different options to serve customers.

If you are looking for Extrusion Dies, do not hesitate to contact GMA through the channels below.